Things That You Need To Know

Things That You Need To Know | Quick Click Furniture London

Delivery arrangements?

Our warehouse is in Basildon, Essex, and we provide a free daily delivery service throughout London, Essex & the South East.

For deliveries in any area not specified above we will work with you to the best of our capability to meet your desired delivery day.

When placing your order, a member of our team will provide you with an estimated 2-hour delivery time. We will contact you the day prior to your delivery, and can call you 30-60 minutes prior to your delivery on the day of delivery.

Who do we need to contact to arrange delivery?

When your furniture request/enquiry has been made via our website a member of our team will contact you within 24 hours to go through any questions that you have regarding the order and liaise with booking in the furniture delivery.

Will we assemble the items when we deliver?

All items that are delivered by Quick Click delivery teams will be;

  • put in the room of your choice
  • unwrap and dispose of all packaging
  • we will build all items for you
  • we will place all items where you would like them positioned

Will we collect old items when delivering new?

We will collect on a like for like basis when delivering new for a charge of £12. If multiple items are required for collection, then please contact a member of staff to discuss prior to delivery. Our delivery team will only collect old items if it has been agreed prior to delivery.

Do we provide CRIB 5 products?

Yes we do. Crib 5 is the short name for the test known as BS5852 Ignition Source 5. This test involves lighting a small balsamwood pile (simulating a real chair), setting it on fire and then waiting to see if the fabric ignites and whether it self-extinguishes. Crib 5 is suitable for every contract use except inside prison cells and mental health institutions. If you require any of your products to be CRIB 5 standard, call us before placing the order and we can advise you accordingly.